1. Introduction
Welcome to TRANZITPAY . We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our app to purchase data bundles, airtime top-ups, airtime-to-cash conversions, utility bill payments, or exam pins.
2. Information We Collect
- Personal Information: Phone number, email address, name, payment details (e.g., card information, mobile money), transaction history.
- Non-Personal Information: Device information (e.g., model, OS version), IP address, usage data, and cookies (if applicable).
- Third-Party Data: We may integrate with third-party services (e.g., payment gateways, telecom providers) that share necessary transaction data.
- Government-issued ID : Government-issued identification is collected only when legally required for identity verification or regulatory compliance and is used solely for that purpose.
3. How We Use Your Information
- Process transactions (e.g., airtime purchases, bill payments).
- Verify your identity for security and fraud prevention.
- Improve app functionality and user experience.
- Communicate updates, promotions, or customer support.
- Comply with legal obligations.
4. Data Sharing
- Service Providers: We share data with trusted partners (e.g., telecom operators, payment processors) to fulfill services.
- Legal Compliance: We may disclose information if required by law or to protect our rights.
- Aggregated Data: Non-identifiable data may be used for analytics or marketing.
5. Security
We implement industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
- Access, correct, or delete your personal data via the app or by contacting us.
- Opt out of marketing communications.
- Withdraw consent for data processing (note: this may affect service availability).
7. Data Retention
Financial and transaction records may be retained after account deletion where required to comply with legal, tax, or regulatory obligations. These records are securely stored and no longer linked to an active user account.
8. Children’s Privacy
Our app is not intended for users under 13 years old. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy periodically. Continued use of the app constitutes acceptance of any revisions.
10. Payment Gateway
We use trusted third-party payment processors such as Monnify to handle card transactions securely.
11.Financial Transaction
processes financial transactions in compliance with Nigerian financial regulations. We do not store card details on our servers; all sensitive data is handled by PCI-DSS-compliant payment processors
12. Account Deletion
You may permanently delete your TranzitPay account at any time directly within the app by navigating to: Profile → Settings → Delete Account.
- Your authentication credentials will be permanently removed.
- Your personal data will be deleted except where retention is required by law (such as transaction records).
- You will no longer be able to access your account.
- Account deletion is permanent and cannot be undone.
12. Contact Us